Access City logo.
 
 
Have you ever had difficulty?
  • Getting into or around buildings.
  • Using doors or stairways.
  • Negotiating footpaths, roadways, kerbed areas.
  • Reading or understanding signs or directions.

The Access City Hotline is helping people to remove physical and sensory barriers to access in the ACT. The Hotline provides a comprehensive referral service for solving or easing access problems in the ACT. If you or someone you care about has encountered problems getting in or around structures, the Hotline is here to assist.

 
New Wheelchair Accessible Taxi Complaints Line

Passengers can lodge their complaints seven days a week by calling Canberra Connect on 132281. Callers will be asked where they were travelling to and from, the time and date the incident occurred, the taxi network involved, and how the service was booked. Alternatively complaints can be emailed to This e-mail address is being protected from spambots. You need JavaScript enabled to view it

 

 

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