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Have you ever had difficulty? |
- Getting into or around buildings.
- Using doors or stairways.
- Negotiating footpaths, roadways, kerbed areas.
- Reading or understanding signs or directions.
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The Access City Hotline is helping people to remove physical and sensory barriers to access in the ACT. The Hotline provides a comprehensive referral service for solving or easing access problems in the ACT. If you or someone you care about has encountered problems getting in or around structures, the Hotline is here to assist. |
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Access City Hotline to Handle Companion Card Complaints |
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 Agreement has been reached with Disability ACT for the Access City Hotline to take on the management of complaints relating to the ACT Companion Card Scheme.
The Access City Hotline will provide an independent point of contact for anyone who has a complaint about the operation of the scheme. This includes applicants for Companion Cards, Card Holders or Business Affiliates providing services to Companion Card Holders. The Hotline will follow processes agreed with Disability ACT to manage the complaint process and where appropriate provide advice on other options for redress.
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Read more...
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Service Stations Providing Driveway Service |
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 A common enquiry to the Access City Hotline is: Where do I find a service station that will provide driveway service?
A list of service stations which have indicated they will provide driveway service has been compiled by the Hotline.
The list and other useful information can be found by following Useful Sites & Information link or by clicking the service station icon. |
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